new
improved
Subscription Payments report update
See exactly
who
is paying you, not just what they paidWe know planning your subscription revenue gets messy when you have to juggle multiple reports just to answer simple questions like “Who actually made this payment?” or “Where did this subscriber come from?”
So we’ve upgraded the
Subscription payments report
to give you the full story for every recurring charge, all without needing to merge it with the orders report first.Now, even if the original subscription was purchased years ago, each payment line includes the key order and buyer details you need to make sense of your revenue over any date range.
Here’s what you’ll now see in the enhanced report:
- Transaction ID
- Custom Order ID
- Payment Gateway Transaction ID
- Buyer Email
- Buyer Name
- Buyer IP Address
- Billing Country
- Completed At
- Amount
- Tax
- Currency
- Subscription
- Subscription Order ID
- Payment Gateway
- Subscription Charge Count
- SendOwl URL
Phew! That's a lot of information, but in practice, this means you can:
- Understand recurring revenue for a given period and who it came from, all in one place.
- Filter and segment by buyer location, gateway, or subscription to spot trends and opportunities.
- Jump straight from a payment row to the underlying subscription/order details when you need to investigate something.
In short: fewer spreadsheets, more clarity, and a much happier forecasting owl.
You can grab the updated report format directly from your SendOwl dashboard here: